Under the guidelines for mask wearing we are now operating as follows:
Masks are needed if you are coming into the office, i.e. you need to sign the electronic pad
We can take payments outside the office using either cash or card, if you don’t have a facemask.
We have hand sanitiser available at the office and are regularly cleaning.
We would like to wish our customers all the best and thank you for your support
Our forecourt is now open again and we are back to normal opening hours.
You can now call in again for fuel and goods, but we are operating social distancing measures for payment so you will be asked to wait outside the office to be served.
We look forward to seeing our customers again.
Update Wednesday 25/3/20
We would like to reassure customers that we are working tirelessly to fulfil orders, with the vulnerable taking priority. Our drivers are taking extra precautions, they have no contact with customers or office staff. We have also taken the decision to close the forecourt in order to protect our office staff from excessive contact, as they are doing essential work to process orders for our customers.
If you have run out of fuel we do provide a collection service, which now ensures safe social distancing is maintained. We will prepare the barrels for you and payment can be done with no contact. Please call up for more information about this, or follow for updates, we will be publishing a time slot for this service shortly.
We’re sure everyone agrees that these are unprecedented times, and we all need to work together to ensure we are safe, well and have our basic needs, like fuel, catered for. There is no shortage of fuel nationally so please bear this in mind when ordering. From everyone at Stoddards, we wish everyone the best, and we look forward to resuming business as usual as soon as possible.
Update Tuesday 24/3/20 8:00am
In response to the government’s announcement last night (23rd March), we will now be closing the forecourt as of 8am today, until further notice.
We would like to reassure customers, and the wider public that this isn’t due to any fuel shortages, locally or nationwide.
We are taking this measure to keep our key worker staff safe, as they continue working in the office fulfilling heating oil orders via phone for our most vulnerable customers.
We wish everyone well at the time of importance, and thank you for your understanding.
Update Tuesday 17/3/20 8:20am
Stoddards are doing everything we can to keep customers and staff safe
– Disposable gloves are available for customers using the pumps and collecting goods
– We encourage customers to pay by contactless card payments where possible.
– The office is cleaned regularly with alcohol based cleaner and there is hand washing facilities available to everyone.
– Fuel deliveries to us and our supply are not affected, we have no contact with the driver and everything is automated
– Fuel deliveries to our customers are not affected, we can do everything with no contact, customers can pay over the phone or online and we can email invoices
We hope that everyone stays safe during this time